REFUND POLICY

Digital Interview AI:

Effective Date: March 5th 2026

This Refund Policy describes the terms under which refunds may be issued for purchases made through Digital Interview AI.

1. Subscription Purchases

Digital Interview AI offers subscription-based services.

Unless otherwise required by law:

• subscription fees are non-refundable

• cancellation stops future billing only

• You will retain access to the platform until the end of your billing period.

2. Billing Errors

If you believe you were charged in error, please contact us within 7 days of the transaction.

We will investigate and issue a refund if an error occurred.

3. Duplicate Charges

If duplicate charges occur due to a system error, we will issue a refund once the issue is verified.

4. Unauthorized Transactions

If you believe a payment was made without authorization:

• contact us immediately
• contact your payment provider

5. Payment Processing

Payments are processed through Stripe.

Stripe's policies may apply to certain disputes.

Stripe Privacy Policy: https://stripe.com/privacy

6. Refund Requests

Refund requests may be submitted to:

support@digitalinterview.ai

Please include:

• account email
• transaction date
• description of the issue